SPORTSBOOK RULES

If the Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled based on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result. The exception to this is if an amendment is announced by the relevant data source within 24 hours of the initial settlement to correct an Error made by them in reporting the result, in which case we will resettle the bets as appropriate.

Bets are usually settled shortly after the end of the event in question. We may settle (or part-settle) some bets before the official result is declared (or may increase a User's available balance by the minimum potential winnings of that User on a given bet) purely as a customer service benefit.

A 'non-runner' is a selection that is named but does not participate in the specified event.

Unless otherwise stated in the Specific Sports Rules or elsewhere on the Website, sports bets are accepted on a 'non-runner, no bet' basis. This means that bets on a competitor that is withdrawn prior to the start of an event or does not enter the field of play during the event will be void. We will, where appropriate, apply a Non-Runner Deduction to any winnings from bets on the event's remaining participants.

The above may apply to selections in Outright markets as well as Proposition markets concerning individual competitors, including markets such as 'goalscorer', 'point scorer', 'runs', 'tryscorer' and 'touchdown scorer' (as available on the Website from time to time). It may also apply to selections included in MyBet  and enhanced odds  offer.

Where specified, certain markets will be offered on an 'all in compete or not' basis. This means that, if a competitor is withdrawn from an event (whether by it pulling out of the event, being suspended or disqualified from the event, or otherwise) before it has taken part in the event, then any bet placed on that competitor will be deemed a losing bet.

If a competitor is withdrawn, suspended or disqualified from a 'fixed draw' event, we will settle bets on the subsequent odds once the market has been revised without the withdrawn competitor.

If a competitor participating in an event (once it has officially started) fails to complete that event for any reason, any bet placed on that team or competitor will stand (meaning bets on that competitor will not be void).

We use reasonable efforts to ensure that potential winning selections for each market are always offered on the Website, however, we do not guarantee that every possible outcome for each market will be offered. If the outcome which ultimately wins is unavailable to you as a selection for any reason (for example, because it is a dynamic market where competitors might enter or leave before the event starts, so we have chosen not to offer it), bets on other selections in the applicable market will stand and will be settled in accordance with the applicable Sportsbook Rules.

If a match or period of a match ends in a draw and we did not offer a 'draw' selection, then affected bets will be void.

Bets are accepted up to the 'off' time of the event or a pre-determined time, whichever is earlier.

Any bet accepted after the betting has closed, or at any other stage where a User could have any indication of the outcome, but the final result or outcome is not known, will be settled at the correct odds at the time the bet was placed (such odds to be determined by us acting reasonably).

Bets placed after the final event result or outcome is known will be void.

Should there be a dispute over the 'off' time of an event/market where an official start time is not given by that sport's governing body, then the time that we (acting reasonably) determine the event to have started will govern the settlement of all bets.

'Cash Out' is a feature that is offered on various betting markets. Cash Out allows you to amend your original bet on that market and lock in a profit or a loss by settling your bet (or a portion of your bet) early, without having to wait for the event to finish.

Your request to Cash Out is not guaranteed to be accepted and may be unsuccessful if, for example, the market is suspended or the odds change before your request has been processed.

If your Cash Out request is successful, a 'success' message will be shown, your bet (or the relevant portion of your bet) will be settled immediately, and any winnings will be returned to your Account equal to the amount shown on the Cash Out button. Note that this includes the original stake (or portion of your stake), and the total amount returned to your Account will be the amount shown on the Cash Out button. For a full Cash Out, the bet is settled, and any subsequent events will have no impact on the amount returned to your Account. For a partial Cash Out, part of your bet is settled, and any subsequent events will only impact on the portion of your bet which you have not Cashed Out.

If your Cash Out request is unsuccessful, a message will be shown which gives the reason why and a new Cash Out offer may be offered to you.

Cash Out requests made In-Play may take longer to process because of the In-Play bet delay.

In-Play betting rules apply on all In-Play bets where Cash Out is available.

Using Cash Out may mean you will opt out of and no longer be eligible for certain offers. See the terms and conditions of the relevant offer for details.

On bets when a free bet has been used, Cash Out will be unavailable until the value of your Cash Out is higher than the value of your free bet.

We will cancel a Cash Out settlement if the selection that has been cashed out on becomes a Non-Runner after the bet has been cashed out. If this happens, as the bet was placed on a Non-Runner, the bet will be void.

If there are no rules about abandonment, cancellation and/or postponement in any applicable Specific Sports Rules for a particular market, then the following rules will apply.

In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within 72 hours after the originally scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.

In relation to any tournament, competition or similar: If the event is not completed within 24 hours following the scheduled completion date of the event, then any bets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 days after the scheduled completion date. If no official ruling is announced in this 90-day period, then bets on any market relating to this event will be void, except for bets on any markets which have been unconditionally determined. If a market has been part-settled during the 90-day period as a courtesy to Users, we may resettle such part-settled bets at the end of this period, provided we will not give Users a less favourable outcome on their bets as a result of the resettlement.

If there is no further sporting action in any market that does not contain the selection 'draw' or 'tie', all bets placed after this conclusion of action will be void.

We will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar). However, by way of example, the following will apply to the following markets (as may be available on the Website from time to time):

• Europa League Outright = tournament;
• Champions League group Outright = tournament;
• Top Premier League goalscorer = tournament;
• Tennis Tournament Outright = tournament; and
• Motor race (for example, Grand Prix) = match.

For any team sport: if the scheduled venue is changed after a bet is placed, all bets will be void only if the new venue is a home ground of the original away team (or in the case of international matches, only if the venue changes to a venue in a different country).

For all categories or markets other than team sports: if the scheduled venue is changed after a bet is placed, all bets will stand.

If there is a change in the type of scheduled surface (for example, a hockey match switching from real grass to artificial turf) after a bet is placed, all bets will stand.

If the scheduled duration of an event is changed after a bet is placed, but before the start of the event, then all bets on the event will be void.

Some markets refer to the length of time until an occurrence in the event (for example, time of first goal). If an occurrence happens in stoppage or injury time after any regular time period, then it will be deemed to have occurred at the end of the regular time period. For example, if a goal is scored in first half stoppage time in a football match, it will be deemed to have occurred on 45 minutes.

All bets apply to the relevant full 'regular time' period, including stoppage time. Any extra time and/or penalty shoot-out is not included for the purpose of settlement.

Any reference in the Sportsbook Rules to a particular number of 'days' means the end of the day local time after the expiry of the specified number of days. For example, if a football match is scheduled for December 1, then a rule that allows the match to be completed within 3 days after the scheduled completion date would mean that the deadline for completion of that match would be 23.59:59 on December 4.

If there is more than 1 competitor with the same surname and the selection has not been identified by either first name, team (where applicable), or qualifying odds, the competitor with the lowest advertised odds will be taken as the selection.

If 2 or more competitors are quoted at the lowest advertised odds then the stake will be divided between them.

The name/heading of a competition determines what a bet refers to. For example, if you place a bet on 'Italy-Brazil' under the competition name/heading 'Women's World Cup', the bet will apply to the match between Italy and Brazil, which is part of the Women's World Cup.

If any injury news is announced in a market where the number of matches or odds of runners remaining can significantly affect the odds, for example, in 'top goalscorer' or 'top runscorer' markets (as available on the Website from time to time), we will as appropriate either void bets, apply a Non-Runner Deduction, or resettle bets to the next odds offered after the market has been revised due to that injury news.

This could apply to bets placed between the release of the injury news and the revision of the market in question.

'Dead Heat' is a term that describes when there is a tie between 2 or more selections in an event.

The 'Dead Heat rules' are that, if a Dead Heat between 2 selections is declared on any event, then half the stake is applied to the selection at full odds, and the other half is lost. If more than 2 Dead Heats are declared, the stake is proportioned accordingly.

Unless otherwise stated in the Specific Sports Rules, Dead Heat rules will apply to bets on a market where there are more winners than expected.

Unless otherwise stated in any applicable Sports Specific Rules, these markets are determined by adjusting the score of the selected team by the applicable handicap which is offered in respect of that team (this is the 'Handicap', also called the 'Spread'). For example, if team A +10 is selected, 10 points will, for settlement purposes, be added to the score of team A. Where the draw is selected in a Handicap market, the relevant bet will be determined by adjusting the home team's score by the applicable Handicap (for example, if draw - 6 is offered, 6 points will, for settlement purposes, be deducted from the home team's final score and if following such deduction, both teams' scores are the same, the bet will be settled as a winning bet).

Where only Handicap betting is available, the bet will be settled as a Handicap bet, whether selected or not.

Markets which may result in a push include Handicap/Spread/Run Line/Points Line markets and Total Points/Goals markets where a selection for the outcome of the event is not offered.

For example, a Total Goals in the Match market for a football match between Arsenal and Tottenham offers 2 selections: 'Over 2 Goals' and 'Under 2 Goals'. You place a EUR 1 bet on 'Over 2 Goals' and the result of the match is 2-0 for Arsenal. The bet is a push because a selection for the outcome 'Exactly 2 Goals' was not offered for the market, meaning neither you or us could win or lose the bet on this result.

As another example, a Handicap Betting market for a basketball game between Boston Celtics and Washington Wizards also offers 2 selections: 'Boston Celtics - 10 Points' and 'Washington Wizards + 10 Points'. You place a EUR 1 bet on 'Boston Celtics - 10 Points' and the result of the game is 100-90 points for Boston Celtics. As in the first example, a selection for the outcome was not offered for the market, so the bet is a push.

All multiple bets placed are subject to the Sportsbook Rules applicable to each individual market comprising the legs.

If any selection in any leg is a non-runner or otherwise void under the applicable Sportsbook Rules (for example, due to an abandoned match), then all bets on that individual leg will be void, and the multiple bet will be adjusted accordingly. For example, a treble including one void leg will become a double. If that void leg means that an individual bet within a multiple bet becomes a single bet, then this single bet will stand.

Multiple bets combining different selections within the same event will not be accepted when there are related contingencies, unless those selections are chosen through our Bet Builder feature. The rejection of related contingency bets may happen automatically at the bet placement stage.

A 'system bet' is a type of multiple bet that offers every combination of bet (singles, doubles, triples, fourfolds, fivefolds and so on) that is possible for the specified number of selections within the system, effectively giving Users the opportunity to place a series of bets across a number of bet combinations within the same multiple bet.

Unlike a standard multiple bet (where all of the chosen selections must be successful for the bet to be settled as a winner), system bets allow Users to receive a return on each selection that is successful within a given combination of the bet.

The number of selections available on a system bet depends on the type of system bet offered for the relevant market.

For example, you place 1 EUR on 4 football teams to win their matches under a 'Lucky 15' system bet. The 4 chosen selections offer a combination of 15 bets within the system (4 singles, 6 doubles, 4 triples and 1 fourfold) and would return a total of EUR 15 if all combinations were successful. The bets within the system bet are broken down as follows:

4 x single bets (each single consisting of 1 of the selections from the 4 chosen selections):

1. Team A to Win
2. Team B to Win
3. Team C to Win
4. Team D to Win

6 x doubles (each double consisting of 2 selections from the chosen 4 selections):

1. Team A to Win + Team B to Win
2. Team A to Win + Team C to Win
3. Team A to Win + Team D to Win
4. Team B to Win + Team C to Win
5. Team B to Win + Team D to Win
6. Team C to Win + Team D to Win

4 x trebles (each triple consisting of 3 selections from the chosen 4 selections):

1. Team A to Win + Team B to Win + Team C to Win
2. Team A to Win + Team B to Win + Team D to Win
3. Team A to Win + Team C to Win + Team D to Win
4. Team B to Win + Team C to Win + Team D to Win

1 X fourfold (consisting of all 4 chosen selections together):

Team A to Win + Team B to Win + Team C to Win + Team D to Win

The 'Bet Builder' feature allows you to construct your own bet, using our tools, by combining related bets within a single event.

When you add legs to your Bet Builder, each selection will display its individual odds. These odds are for customer information only and may not reflect the odds that you will be offered for the Bet Builder bet once you've finalised your selections within the betslip.

Unlike a standard multiple bet, a Bet Builder bet allows Users to combine selections with related contingencies (bets within single event), meaning the outcome of a selection could affect the probability of the outcomes for the other selections within your Bet Builder bet, and as a result, increase the probability of the bet being successful above the normal odds offered for a multiple bet (where individual odds for each selection are multiplied).

For example, you attempt to place a multiple bet on a football match between Manchester City and Liverpool at odds of 6.0 with the following 3 selections: 'Liverpool to be Winning at Half Time' (1.5), 'Liverpool to Win' (2.0), and 'Liverpool to Score More than 2 Goals' (2.0). As Liverpool winning at half time would increase the probability of Liverpool winning the match and scoring more than 2 goals (related contingencies), your bet is rejected. However, you then attempt to place a bet on the same selections using Bet Builder. Your bet is accepted and the Bet Builder offers you odds of 4.0 (adjusted to account for the related contingencies).

If any selection in any leg of a Bet Builder bet is a Non-Runner or otherwise void under the applicable Sportsbook Rules (for example a chosen goalscorer does not take part in a match), then all bets on that individual leg will be void, and the Bet Builder bet payout will be recalculated accordingly. Any remaining legs will stand.

The 'MyBet' feature allows you to place certain tailored bets on certain events.

If any competitor who is part of a MyBet bet does not take any part in the relevant event, then the entire bet will be void.

Where an MyBet bet combines related bets within a single event:

(a) if any selection in any leg of the MyBet bet is a Non-Runner or the leg is otherwise void under the applicable Sportsbook Rules (for example a chosen goalscorer does not take part in a match), then all bets on that MyBet will be void; and

(b) all legs making up the bet must win for the bet to be settled as a winning bet. Otherwise, the entire bet will be settled as a losing bet. For example, you place an MyBet bet which consists of 2 selections: 'Manchester City to Win' and 'Erling Haaland to Score'. The probability of Erling Haaland scoring is related to Manchester City winning, so the bet will be settled as a losing bet if, despite Erling Haaland scoring a goal, Manchester City fails to win the match.

In addition to the specific rules about MyBet set out above and elsewhere in the Sportsbook Rules, all other settlement rules in the Sportsbook Rules apply to the settlement of bets placed via MyBet (unless they contradict or conflict with the MyBet specific rules, in which case, the MyBet specific rules will take precedence).

'Acca Edge' applies to Sportsbook (fixed odds) accumulator bets only.

Not available for each-way accumulators, SP accumulators, bets placed with free bet tokens or permutation multiples (Yankee, Lucky 15 etc.)

Not available for each-way accumulators, SP accumulators, bets placed with free bet tokens or permutation multiples (Yankee, Lucky 15 etc.)

Stakes are returned as cash.

Acca Edge must be ticked at the time of bet placement and you must receive confirmation from PokerStars that it has been "applied".

You acknowledge that the odds with Acca Edge may be different from the odds of the bet without Acca Edge.

Acca Edge will become void if any leg is settled void or any leg is subject to a Dead Heat reduction. In such circumstances the bet will revert to a normal accumulator bet without the Acca Edge and be priced based on the original leg prices taken at bet placement.

Bets placed with Acca Edge are available for Cash Out, however any Cash Out (partial or full) will render Acca Edge void.

We may suspend or disable the Acca Edge feature at any time.

'Each Way Edge' applies to Sportsbook (fixed odds) Each Way singles only on selected (determined by us) Horse Races.

Not available for multiples or SP singles.

At the time of placement the odds and place terms must be updated in the betslip, highlighted in yellow, and the Each Way Edge applied message in view. Successful placement of the bet with Each Way Edge applied will be included in the bet receipt.

Acca Edge only applies if one leg lets you down.

You acknowledge that the odds and place terms with Each Way Edge applied vary from the odds of the bet without Each Way Edge.

Bets placed with Each Way Edge are eligible for Cash Out if the Cash Out icon is shown, subject to the standard Cash Out terms.

If the number of non-runners results in a change in the standard each way terms, then the terms of the Each Way Edge bet will also be altered to reflect this. In summary: An EW Edge bet is an offset to normal EW terms, so if the EW terms on the market change after a withdrawal, the EW Edge terms can change too. E.g. if there is a market with 3 places @ 1/5 and EW Edge is used to take 4 places. If the market changes to 2 places @ 1/4 after a withdrawal, the EW Edge bet has terms of 3 places @ ¼. If the market place fraction changes (e.g. market changes from 3 @ 1/4 to 3 @ 1/5) then the fraction changes for EW Edge bets too. If an EW Edge bet reverts to Win only (e.g. -1 offset on a 3 place market when the market changes to 2 places), the price after EW Edge will still be honoured (but with rule4s applied if relevant). If the market drops to Win only, positive EW Edges are still EW bets.

Bets placed with Each Way Edge applied are not eligible for Best Odds Guaranteed.

We may suspend or disable the Each Way Edge feature at any time.

'In-Play' is betting that takes place after an event has started and up to its conclusion.

A 'pre-event market' is a market that we do not intend to offer after an event starts or for the duration of an event. A pre-event market may or may not be turned In-Play.

We will use reasonable efforts to suspend pre-event markets that are scheduled to be turned In-Play at the start of and for the duration of the event. However, we do not guarantee that such markets will be suspended at the relevant time.

In relation to pre-event markets which are scheduled to be turned In-Play:

(a) we will use reasonable efforts to turn such markets In-Play at the time of the 'off' and to suspend such markets on the occurrence of a significant occurrence (such as a goal/point being scored). However, we do not guarantee that such markets will be suspended and turned In-Play at the time of the 'off'.

(b) if we fail to suspend the market at the time of the 'off' and the market is not turned In-Play at any time during the event, all bets after the scheduled time of the 'off' will be void unless it can be established that the bet was placed before the official 'off' time or the actual time of the 'off'. If the event does not have a scheduled 'off' time, we will use reasonable efforts to ascertain the time of the actual 'off', and all bets after the time of the 'off' determined by us (acting reasonably) will be void; and

(c) if we fail to suspend the market at the time of the 'off', but the market is turned In-Play at a later time during the event, all bets placed after the time of the 'off' will stand. However, we will where appropriate adjust the odds in order to settle the bets in accordance with the correct odds at the time on which the relevant bet was placed (such odds to be determined by us, acting reasonably).

We will where appropriate part-suspend or fully suspend outcomes/selections in a Sportsbook market that has been turned In-Play (for example, if a significant occurrence happens during the event, such as a goal or point being scored).

If we accept a bet on an In-Play market for which the outcome has already been determined, then that bet will be void.

For the purposes of In-Play betting, you should be aware that transmissions described as 'live' by some broadcasters may actually be delayed or pre-recorded. The extent of any delay may vary depending on the setup through which you receive pictures or data. Please also be aware that, for operational reasons, bet requests made In-Play may take slightly longer to process.

Users are responsible for managing their In-Play bets at all times.

Any bets for which we offer enhanced odds will be settled on the basis of normal time and stoppage time (that is to say, excluding any extra time, penalty shoot-outs or similar) unless otherwise specified in the relevant bet or bet rules.

Unless otherwise stated on the Website, bets for which enhanced odds are offered will be governed by the settlement rules as set out in the Sportsbook Rules.

For enhanced odds bets that include multiple individual competitors, if one or more individual competitors listed do not take part, we will settle the bet based on the odds of the remaining individual competitors.

For enhanced odds bets that include multiple matches, if one or more matches do not take place, we will settle the bet based on the odds of the remaining matches.

It is each User's responsibility to stay within the limits described in this section. The limits apply to both single bets and multiple bets. Where a multiple bet has been placed which involves events with different maximum payouts, then the lowest limit will apply.

All bets are subject to a maximum payout to any one User (or, as set out in the paragraph below, any group of related Users) in any one day irrespective of stakes, odds, or number of winning lines as listed below. Other than as set out in the paragraph below, a bet is accepted on the basis that it is the investment of one User.

All maximum payout limits apply to one User, or group of Users acting together, who have placed bets containing the same selections, including where placed in a series of bets, at a range of odds, over a number of days by using different Accounts or different channels (this does not affect the rules about Duplicate Accounts ). If we discover or have reason to believe that a number of bets have been placed this way, the total payment of all those bets combined will be limited to one single maximum payout to be shared between all relevant Users.

The maximum payout limits that we will apply are set out in the table below. All limits below take effect in EUR.

Sport Criteria Maximum Daily Payout (EUR)

Football All men's full international competitions, Champions League (post-qualification), Europa League (post-qualification), World Cup, European Championship, English Premier League, English Championship, League 1 & League 2, Scottish Premier League, German Bundesliga, French Ligue 1, Serie A and Spanish La Liga 1,000,000

Football All other football competitions not listed above 200,000

American Football NFL regular season, playoff matches Moneyline, Spreads and totals and Superbowl Outright markets 250,000

American Football All other American football competitions not listed above, and all other American football markets not specified above 50,000

Basketball All NBA Moneyline, Spreads, totals and NBA Championship Outright markets 250,000

Basketball All other basketball competitions not listed above, and all other basketball markets not specified above 50,000

Tennis ATP Tour Outright winner and match winner 250,000

Tennis WTA Tour Outright winner and match winner 250,000

Tennis All other tennis markets and tournaments not listed above including ITF, ATP/WTA Challenger and ATP Qualifiers 25,000

Ice Hockey All NHL Moneyline, puck line, totals and Stanley Cup Outright 250,000

Ice Hockey All other ice hockey competitions not listed above, and all other ice hockey markets not specified above 50,000

Other Sports Any bet which includes a sports selection (other than stated above) - including ante post sports events 50,000

If a bet has been settled and an amount greater than the applicable maximum payout has been credited to your Account, then we will amend the amount credited to correctly reflect the applicable limit. 

Overall Maximum Daily Payout Limit: Subject to any lower limits that may apply in respect of any particular event (as set out above), the overall maximum daily payout limit to any User (or group of Users acting together) for all winning bets placed on the Sportsbook combined is EUR 1,000,000. If you place winning bets that exceed this daily limit, the payout will be reduced to EUR 1,000,000 and you will not receive any amount above EUR 1,000,000.

Part B Section 11 of the General Terms explains what Suspicious Betting is, and Part B Section 10 of the General Terms explains that involvement with any circumstance of Suspicious Betting is Unacceptable Conduct.

It is a Prohibited Event  to pursue Unacceptable Conduct whilst using the Sportsbook. 

As set out in the General Terms, you must reasonably assist us with any investigation into Prohibited Events (including by providing any information we reasonably request). For example, if we suspect that bets may have been placed robotically or automatically using Prohibited Tools and Services , we may require you to provide reasonable evidence that each bet was placed manually by you via your Account.

Part B Section 14 of the General Terms explains when we will restrict, suspend or close your Account for Prohibited Events, and Part A Section 13 of the General Terms explains when we will void transactions and recover or not pay out winnings if we discover that you have engaged in any Prohibited Event.

We take proactive measures to detect, investigate and prevent suspicious betting and other Prohibited Events on the Sportsbook, using a variety of tools and methodologies.

We are a member of the International Betting Integrity Association ('IBIA'), a non-profit making organisation that monitors irregular betting patterns and possible instances of event manipulation.  As part of that membership, we are a full participant in its early warning system which is geared towards identifying any suspicious betting behaviour.

If we receive a warning from IBIA we will:

(a) suspend the offering of the relevant event or series of events in any of its markets; and

(b) delay payment on any event or series of events in any of its markets (subject to the limits under applicable law),

until the integrity of such event or series of events has been confirmed by the relevant sports federation via IBIA.

If active event manipulation is confirmed as having taken place on any event or series of events by IBIA, then, acting in conjunction with the appropriate sports governing bodies, we will void or otherwise settle in accordance with IBIA guidance any bets placed on such events by any individual identified by IBIA as having possessed insider betting knowledge or information and/or by any other individual who in our reasonable opinion is connected to, acting in conjunction with or in any way involved with such individual.

Part B Section 9 of the General Terms explains what will happen if an 'Error ', 'Malfunction' , or 'Interruption' happens to the Services or Software while you are using them.

Examples of Errors that could occur in connection with the Sportsbook include:

(a) technical issues, such as bets being accepted during technical problems when they would otherwise not have been accepted;

(b) the presence of incorrect information, for example, bets on markets and events containing incorrect participants;

(c) bets being offered at odds that reflect an incorrect score;

(d) bets being offered for already determined outcomes; and

(e) incorrect settlement, being where bets were settled incorrectly (for example on the wrong result).

In addition to the actions described in Part B Section 10 of the General Terms, we will take the following actions if any of the following Errors occur in connection with the Sportsbook:

Bet odds/terms. If, as a result of an Error, a bet on the Sportsbook is accepted that is at odds and/or is on terms that are either:

(a) significantly different from those available in the general betting market at the time the bet was made; or

(b) clearly incorrect given the chance of the event occurring at the time the bet was made, including, in either case, because the bet was placed after the start of an event because the market was not displaying or reflecting In-Play status, or because of any other reason, then all bets will stand but we will settle winning bets at the correct odds (as determined by us acting reasonably).

Handicap markets. If an Error is made in Handicap setup, for example, Handicap reads as - instead of + or vice versa on any of our events, either for In-Play or pre-match betting, we will settle bets at the correct Handicap at the time at which the bet was placed (as determined by us acting reasonably).

Each way bets. If, in Error, an each way bet is offered in a market when the pricing of the market clearly indicates that it should not have been, we will settle this bet as win only. Should the selection be part of an each way multiple bet, the entire multiple bet will be settled as win only.

Multiple bets. If a multiple bet with related contingencies is taken in Error, we will settle the individual bet combinations that include 2 or more of the related contingency selections as single bets. If, in Error, we accept a multiple bet which combines 'each way' and 'win only' markets, all each way bets which are included within the multiple bet will be settled as win only bets.

MyBet. Bets placed via MyBet will be void if there was a wording or pricing Error in the setup when you placed it. In such circumstances, we will subsequently offer the MyBet bet with the correct wording or pricing, so that you can place the bet again.

Enhanced odds. We will void any bet with enhanced odds if the enhanced odds were intended to apply to pre-match bets only, and we accepted the bet in Error, at its enhanced odds, after the relevant event started. If there is an Error in the wording or pricing for an enhanced bet, we will, in accordance with the applicable settlement rules set out in the Sportsbook, settle the bet at the odds at which we intended to offer and/or pursuant to the wording which was clearly intended to relate to, the relevant bet.

The current score, time elapsed, video and other sports data provided on the Website is sourced from live feeds provided by third parties and may be subject to a time delay and/or be inaccurate. If you rely on this third party data to make decisions about and place bets, you do so entirely at your own risk, as we do not have control over it. Our rules for bet settlement still apply, but, except as set out in Part B Section 18.1 of the General Terms , we are not responsible for any discrepancy between such information as displayed on the Website and how a bet is settled, because it is an Event Beyond Our Control.

We also use third party sports data to determine the settlement of certain markets.

As set out in Part A Section 15 of the General Terms, we do not guarantee which Games or other Services will be available via the Website at any time, or that the Services or Software will be free from Errors, Malfunctions or Interruptions. The following are some examples of how this applies in relation to the Sportsbook:

(a) we do not guarantee that information provided on the Sportsbook, such as the posting of odds, runners, times, scores, results or general statistics, will be free from Errors;

(b) any results or scores you may be advised of by one of our customer support representatives (for example, during betting In-Play) are provided for guidance purposes only;

(c) we may decide to suspend betting on a market at any time (even if such suspension is earlier than anticipated by the applicable Sportsbook Rules); and

(d) in the interests of maintaining integrity and fairness in the markets, we may also void certain bets in a market or void a whole market in its entirety in accordance Part B Section 10 of the General Terms.

This does not affect our responsibility under Part B Section 21.1 of the General Terms , or the liability provisions set out in Part A Section 17 of the General Terms.